Frequently Asked Questions

  • Privacy Policy for Griefly

    Effective Date: 26 Feb 2026

    Griefly (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal

    information. This Privacy Policy explains how we collect, use, and safeguard your information

    when you use the Griefly mobile application (the “App”).

    By using Griefly, you agree to the practices described in this Privacy Policy.

    1. Information We Collect

    We collect the following types of information:

    Personal Information

    When you create an account, we may collect:

    ● Name
    ● Email address

    User Content

    If you choose to use certain features, we may collect:

    ● Photos or images you upload (e.g., profile photo or community posts)
    ● Journal entries and emotional tracking data you voluntarily provide

    Usage and Analytics Data

    We may automatically collect limited usage data to improve the App, such as:

    ● App interaction events
    ● Feature usage
    ● Basic diagnostic data

    We do not collect:

    ● Phone number

    ● Precise location

    ● Payment information

    ● Device advertising identifiers

    2. How We Use Your Information

    We use your information to:

    ● Create and manage your account

    ● Provide journaling and mood tracking features

    ● Enable optional community participation

    ● Improve app performance and user experience

    ● Provide customer support

    ● Analyze usage trends

    We do not sell your personal data.

    3. Photos and Media Access

    Griefly requests access to your camera and photo library only if you choose to upload an

    image, such as:

    ● Profile photo

    ● Community forum image

    You can deny or revoke these permissions at any time in your device settings.

    4. User-Generated Content

    If you post content in community areas:

    ● Your submitted content may be visible to other users within the App.

    ● You are responsible for the content you choose to share.

    We reserve the right to remove content that violates our community guidelines.

    5. Data Sharing

    We do not sell your personal information.

    We may share limited data with trusted service providers who help us operate the App (such as

    analytics providers), strictly for:

    ● App functionality

    ● Performance monitoring

    ● Analytics

    These providers are required to protect your information.

    6. Data Security

    We implement reasonable technical and organizational safeguards designed to protect your

    information. However, no system is completely secure, and we cannot guarantee absolute

    security.

    7. Data Retention

    We retain your information only as long as necessary to:

    ● Provide the App services

    ● Comply with legal obligations

    ● Resolve disputes

    ● Enforce our agreements

    You may request deletion of your account at any time by contacting us.

    8. Children’s Privacy

    Griefly is not intended for children under 18 years of age. We do not knowingly collect

    personal information from children under 18.

    If we become aware that we have collected such information, we will take steps to delete it.

    9. Your Privacy Rights

    Depending on your location, you may have rights to:

    ● Access your personal data

    ● Request correction

    ● Request deletion

    ● Object to certain processing

    To exercise these rights, contact us at the email below.

    10. Third-Party Services

    The App may use third-party services (such as analytics providers). These services may collect

    information according to their own privacy policies.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify users of material changes by

    updating the “Effective Date” above.

    Your continued use of the App after changes means you accept the updated policy.

    12. Contact Us

    If you have questions about this Privacy Policy, please contact:

    Email: teamgriefly@gmail.com

    Website: https://www.griefly.app/

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